Tag Archives: vendor

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The 4 Traits to Look for When Choosing a Vendor

Regardless of your company’s function, odds are high that you rely on an outside vendor for some sort of support to help you accomplish your mission. At Mankato Packaging, we rely on several different vendors to supply us with what we need to help our own customers succeed. Learning what to look for when selecting our vendors was a long process, but putting the time in before deciding which company to work with has really paid off.

Our President, Sandy Dorn, shares her insight about our vendor selection process: “When we choose vendors, we look for suppliers that we can depend on to deliver quality material in a timely manner in order to meet our customers’ needs.  Another key ingredient for us is having a supplier who we can exceed normal lead-time to assist us in meeting our customers’ timelines.” Quality of product, dependable delivery time, and reliable customer service are the three main characteristics our company looks for when selecting and maintaining vendor relationships.

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Your company may have unique must-haves when it comes to selecting a vendor, but Forbes offers four main traits that every industry should consider when selecting a vendor:

  1. Cost – The cost of a vendor is obviously important to consider, but it should never be the only thing you consider. Savings are always great, but you want to make sure that the quality of your products and relationship with your customers will not be compromised.
  2. Capability– You need your vendor to be able to get your job done, but even more than that, you need to know you can rely on them to act with moral capability – will they do the right thing when you aren’t looking?
  3. Communication – Excellent communication is a cornerstone for any successful relationship. When going through the vendor selection process, ask yourself if the company is responsive, honest, clear, and transparent.
  4. Character – “…once a company and its vendors’ characters align, it will be a hard bond for any competitor to break” (Forbes). Do your research and pay attention during sales meetings to help you decide if the character of the vendor aligns with your company’s. If they don’t, it is not likely that the relationship will last, even if the other three traits are met.

(source: Forbes)

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We recommend keeping these four traits of a successful vendor relationship in mind when selecting any vendor to work with in 2020. When you take the time before signing a contract, your increase the likelihood of a relationship that you can rely on to support your growth and success for many years to come, which is invaluable regardless of the industry you operate in.

If you are looking for a new packaging provider, we invite you to give us a call to see if we might align well with your company! We welcome the opportunity to help you find the best packaging vendor for your needs.

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Meet Our Vendor: Case Paper

As a company, we know the importance of finding a vendor who not only meets our needs, but is a valued partner who supports our success and growth. We strive to be this kind of vendor for our customers, and look for the same from the vendors we choose to work with. This is one of the many reasons that we are so thankful to have a vendor like Case Paper. Case Paper supplies is with our Solid Bleached Sulfate and Solid Unbleached Sulfate paperboard which contain 100% pre-consumer content and is 100% recyclable! Read on to learn more about our valued partnership with Case Paper.

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A Statement from Case

We asked Arika Stoecker, Case Paper’s Sales Representative, about our vendor relationship, and here is what she shared:

“One of the most rewarding aspects of my job is growing relationships with the companies I work with. In some cases, when those relationships grow throughout the entire company, it allows me to make sure I am working at every level to provide the best possible service, and it allows the customer to make sure they are getting exactly what they need. This is the case with Mankato Packaging. I work with them on every level (management, purchasing, customer service, press room & pre press), and it makes them so easy to work with. We all work together to answer questions thoroughly and help each other learn what we are trying to achieve in order to provide the best possible outcome for everyone. As the industry continues to get more competitive, it is important to form these types of relationships to continue to grow together. I cherish the working relationship I have with every person at Mankato Packaging and I cannot wait to continue to grow together in 2020!”

We are so thankful for these kind words and what they illustrate about our partnership with Case Paper.

A Statement from Our Team

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Mackenzie Drager, Customer Service & Sales Representative

We asked Mackenzie, our Customer Service & Sales Representative, so share a little bit about our relationship with Case, and this is what she shared:

“Case paper is one of our paper suppliers here at MP and have been since 2018. Arika has made herself 100% available for any and all of our questions, and we couldn’t appreciate her more. There are so many different paperboard options on the market, but having a reliable resource makes it much less daunting. One of the speed bumps we run into when having materials on hand is the lead time – tis can really make or break our production flow, and Case Paper has done great work in getting our lead times cut in half or even more!”

We cannot say enough great things about Case Paper and what they do for our company. If you would like to learn more about them, check out their Facebook, Instagram, and website!